One page. Two clear pathways.

Solutions for individuals and creditors in Saint Lucia

Choose the pathway that matches your situation and continue with a clear next step.

For IndividualsFor Creditors

For individuals

A practical path to resolve what you owe

Customers can review verified account details, understand available options and keep every payment record in one place.

Flexible payment plans

Choose from available schedules that match the agreement, your pay cycle and the amount approved by the creditor.

Settlement options

Where a creditor allows settlement, the portal can show the amount, deadline and effect of the arrangement before acceptance.

Hardship support

Request a review when your circumstances change. The case can be paused for assessment and routed to a human support specialist.

Voluntary salary allocation

Where approved, an employee may authorize a defined payroll amount with clear start, end and cancellation terms.

Multiple-account coordination

Participating accounts can appear together in one view while each creditor, balance and payment allocation remains separate.

Secure account records

View receipts, uploaded documents, messages, dispute status and payment history from the customer portal.

For creditors

Clearer operations and better oversight

The creditor area focuses on the work that directly improves placement, resolution, payment tracking and reporting.

Account placement and verification

Submit accounts securely, attach supporting documents and confirm the information required before customer contact begins.

Resolution and approval workflows

Review payment arrangements, settlement requests and hardship cases using defined approval rules.

Payments and reconciliation

Track incoming payments, match them to the correct account and identify exceptions that require attention.

Reporting and audit history

See portfolio status, recoveries, active arrangements, disputes and a complete record of actions taken on each case.

Secure access and permissions

Give the right staff access to the right information without exposing unnecessary customer data.

Need help choosing the right path?

Contact Hunte's or create a customer account to begin securely.